Last updated 2025-04-18
Data Protection
Questions: hello@primexexcelmaxon.pro
Data controller
Primexexcelmaxon operates as the data controller for website analytics and commercial contact data collected through primexexcelmaxon.pro. For module deployments inside your environment, you typically act as controller and we act as processor—details appear in your data processing addendum.
Categories of data
We may process professional contact details, company names, message content, usage logs, cookie identifiers, and technical diagnostics. We avoid collecting patient identifiers in marketing forms.
Purposes and legal bases
We use data to respond to enquiries, deliver contracted modules, secure our services, and improve content performance. Legal bases include contract performance, legitimate interests in securing our platform, and consent where required for non-essential cookies.
Retention
Contact records persist for the relationship duration plus a reasonable archive window. Logs rotate on automated schedules described in your order documentation. You may request deletion subject to legal holds.
Processors and subprocessors
We use infrastructure and communication providers bound by written agreements. A current list is available on request and includes categories such as hosting, email delivery, and error monitoring.
International transfers
Where data leaves Singapore, we rely on appropriate safeguards such as standard contractual clauses or vendor certifications aligned to your risk review.
Security measures
We apply access controls, encryption in transit, vulnerability monitoring, and least-privilege administration. No system is perfectly secure; we commit to timely remediation and transparent notice when incidents affect your data.
Your rights
Under the Singapore Personal Data Protection Act (PDPA), you may request access, correction, or deletion where applicable. EU visitors may have additional GDPR rights when we process their data; we respond within statutory timelines.
Children
Our services are aimed at professionals. We do not knowingly collect data from children. If you believe we have, contact us for prompt removal.
Policy updates
We revise this notice when practices change. Material updates receive prominent notice on the site and, where appropriate, direct email to active clients.
Cross-links: Data Protection · Cookie Preferences · General Terms · Returns & Refunds